Last Updated: February 13, 2026
Divakars Speciality Hospital (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal and medical information of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://divakarshospital.com/ or use our healthcare services.
1. Information We Collect
We collect information that helps us provide you with high-quality medical care and a seamless website experience. This includes:
- Personal Identification Information: Name, age, gender, contact number, email address, and residential address.
- Health and Medical Information: Medical history, symptoms, diagnostic reports, prescriptions, and information provided through our health tools (e.g., Pregnancy Calculator, BMI Tracker).
- Technical Data: IP address, browser type, and usage data collected via cookies to improve website functionality.
2. How We Use Your Information
Your data is used strictly for healthcare and administrative purposes, including:
- Scheduling appointments and providing medical consultations.
- Maintaining accurate electronic medical records (EMR).
- Sending health-related reminders, vaccination alerts, or lab results.
- Processing payments for services rendered.
- Improving our website tools and user experience.
- Complying with statutory and legal requirements under Indian law.
3. Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information only under the following circumstances:
- With Medical Professionals: To facilitate your treatment within our hospital or with referred specialists.
- Service Providers: With trusted third-party partners who manage our website, IT systems, or payment gateways (under strict confidentiality).
- Legal Necessity: If required by law, court order, or government regulation.
4. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your sensitive health information from unauthorized access, alteration, or disclosure. As an ISO Certified institution, we maintain rigorous standards for data integrity.
5. Your Rights
Under the Digital Personal Data Protection Act, you have the right to:
- Access and review the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Withdraw consent for marketing communications at any time.
- Request the erasure of your data (subject to medical record retention laws).
6. Cookies Policy
Our website uses cookies to enhance navigation and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site (like the health calculators) may not function optimally.
7. Third-Party Links
Our website may contain links to external sites (such as ARTIST or social media platforms). We are not responsible for the privacy practices of these external websites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us & Grievance Redressal
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Grievance Officer:
Divakars Speciality Hospital Address: 220, 9th Cross Rd, Jeewan Griha Colony, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka, 560078 Phone: +91 9844046474 | 080 40853500 Email: divakarsspecialityhospital@gmail.com
